Gather customer feedback easily, quickly, and securely.
With tap.rating, you receive quick, honest, and reliable feedback directly from your customers. Grow your business by swiftly identifying weaknesses and strategically improving your offerings.
Already used by over 20,000+ users!
100% free & without obligation
Typical Challenges with traditional feedback systems.
Many companies use public feedback platforms or lengthy surveys. However, these methods often result in a lack of insights, questionable data and delayed action.
No usable data
Customers feel uncomfortable giving personal feedback and are not always honest.
Manipulated reviews
Reviews on public platforms are often unreliable and can be manipulated.
Complex application
Current feedback systems are too complicated, too slow, or are not being used, such as lengthy online surveys.
Very time-consuming
Other feedback systems are very time-consuming and resource-intensive when it comes to evaluating and analysing the collected data.
How tap.rating solves these problems – quickly and easily.
With tap.rating, you receive honest, anonymous feedback in seconds right at the Point of Experience. The closed system provides reliable data, detects duplicate ratings and makes improvements immediately measurable.
100% free & without obligation
The “tap.rating” solution is also extremely successful – it is cleverly differentiated, helpful, and easy to use. It will elevate the evaluation and analysis of our events to a new level. We look forward to continuing our long-term collaboration!
Christina Makowski
City advertising and communication
Bielefeld Marketing GmbH
Significant impact.
From day one.
With tap.rating, you can see from day one what truly resonates with your customers. You receive manipulation-proof, anonymous feedback at the moment of performance, which is clearly structured and immediately analysable. This allows you to quickly address issues, make better decisions, and sustainably strengthen your bond with your customers.
- Immediate Clarity: Live feedback directly from the customer situation
- Quick fixes: Identify and address weaknesses effectively
- Better decisions: Use reliable data instead of gut feeling
- More loyalty: Show that feedback matters – customers will return
100% free & without obligation
It's child’s play to implement tap.rating into your business.
And in record time!
After a brief initial conversation, tap.rating is ready for use within a few days, regardless of the business model. Accounts, QR code displays, and portal access can be set up quickly. The system is intuitive and can be used without training.
- Quick onboarding
- Sticker or standee for evaluation included
- Immediately evaluable data in the web portal
100% free & without obligation
Grow sustainably with reliable customer feedback.
Reliable, anonymous reviews form the basis for continuous improvement. You gain a better understanding of your customers' expectations, increase their satisfaction and loyalty to your company, and boost repeat business. The evaluation can be accessed at any time through the portal.
- Solid Decisions
- Measurable Improvements
- More loyalty and revenue
100% free & without obligation
That's why tap.rating. Brief and to the point.
What benefits does tap.rating offer you and your customers as end-users?
The benefits for you
The benefits for your customers
We wholeheartedly recommend working with the dev.house team — they are professional, reliable and approachable. They are a partner with whom we would love to implement further projects!
Larissa Frommeyer
Project management „Lower Saxony Day“
Marketing Osnabrück GmbH
Interested? Then book your personal consultation now.
Simply book an appointment. We will review together how tap.rating can be optimally integrated into your business, and then we can get started!
First call
Setup
Grow
100% free & without obligation
FAQ
Didn't find the answer? Feel free to E-mail us.
No. Our aim is to make a review process as simple as possible. Therefore, no registration is required.
We employ robust moderation techniques and verification processes to minimize fake reviews and biased opinions. Additionally, our transparent review guidelines and manipulation-proof system help us uphold the authenticity and reliability of the feedback on our platform.
Most modern smartphones, including models from manufacturers like Apple (iPhone), Samsung, Google (Pixel), and others, are equipped with NFC (Near Field Communication) technology.
Yes, absolutely. We do not collect any personal data from our users. The privacy and security of our users' information is our top priority. Our platform adheres to strict data protection measures and encryption protocols to safeguard your personal information and ensure a secure browsing experience.
Yes, you can. Our platform is designed for transparency and reliability and ensures that the reviews and testimonials are authentic, meaningful, and reflect genuine user experiences. Our goal is to empower users to make informed and trust-based purchasing decisions.
If you have any questions, concerns, or technical issues, our dedicated customer support team is happy to assist you. Simply contact us via email at customer.service@dev.house and we will promptly address your inquiries and provide the necessary support. Click on the 'Contact' button to connect with us.
tap.rating is the solution for simple, secure and reliable customer feedback.
With tap.rating, you can collect valid feedback from your customers directly at the point of experience — quickly, easily, and in compliance with GDPR. This works exclusively via QR code using QR rating stickers. Customers can scan these in seconds to give a rating using a slider and optionally select rating items and leave a comment. The result is in-the-moment feedback with high response rates that is manipulation-proof and unambiguous. This is because only one rating per person is possible, and no registration or app is required.
In the catering and hospitality sector, you can place QR codes on tables, counters, and room cards to collect feedback on service, food, and cleanliness directly from customers. This allows you to measurably improve the customer experience. In retail, you can use QR stickers on shelves, in the entrance area or at the checkout to obtain feedback on staff advice, waiting times and product availability, and implement targeted improvements. At events, trade fairs and cultural events, you can collect live feedback on organisation, the programme and atmosphere, removing any barriers to participation. In healthcare and service industries, you can collect anonymous, privacy-friendly feedback from patients or customers on quality, friendliness and processes. In offices and workplaces, you can measure employee satisfaction with the workplace, IT support and the canteen. In public areas and transport hubs, mobile, QR-based feedback can be used to check orientation, safety and cleanliness.
The centralised, closed web portal consolidates all data and can be configured to your requirements. It provides real-time KPIs, trends and text analyses in the analysis and statistics dashboard. This enables you to identify weak points precisely, prioritise measures and continuously improve service quality, processes and customer experience by making data-driven decisions. Widgets enable seamless integration of reviews into your website. You can also opt to use API integration, custom rating items and individual sticker designs. A service level of 99.5% and help centre support ensure reliable operation.
QR code feedback replaces lengthy online surveys with short, mobile-friendly scans, increases participation rates, prevents multiple submissions, remains completely anonymous, and strengthens reputation, loyalty, and growth. With tap.rating, you can measure, improve and grow – from small to medium to large business packages with QR rating stickers, widgets, web portal accounts and analysis dashboards for scalable, honest real-time feedback at the POS.
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